KORSKIL TRAINING & CONSULTING,
IS YOUR TEAM READY FOR THE NEXT DIFFICULT PATIENT, CUSTOMER, OR CONFLICT?
KORSKIL trains staff and leaders to de-escalate conflict before it becomes a crisis -- using a proven, front-line-based framework built by a healthcare educator with 20+ years in the field.
TRAINING THAT STICKS
Most conflict training is a slideshow and a handout. KORSKIL is different. Every course is built around scenario-based, hands-on practice -- role-play, simulation and real-world application -- because that's how adults actually retain skills under pressure. Whether your team faces angry customers, aggressive patients, or unpredictable situations in the field. KORSKIL gives them a framework and the repetitions they need to use it the moment it matters.
D'CIA'D / Conlict De-escalation
The D'CIA'D framework: a 5-step, 17 srategy system for de-escalating conflict, taught through a tiered path.
TACTskills Safety Course
THREAT, AGGRESSION, & CONFLICT TRAINING skills course for safety teams and organizations that need to spot warnings signs, assess threats, and respond as a coordinated team.
First Aid for the Trades
Practical, hands-on first aid training built around the real risks of your worksite - not a generic classroom course.
And Other Tailored Training Programs
Our programs are customized to meet the specific needs of your healthcare team, ensuring relevance and effectiveness.
BUILT BY SOMEONE WHO'S BEEN IN THE ROOM
KORSKIL was bound by Brian Williamson, PhD(c), RN -- an Emergency Department/ICU Nurse Manager, Trauma Program Manager, and Emergency Preparedness Manager with more than 20 years of teaching experience, from OSHA safety crews to hospital emergency departments. He's been a certified instructor in Crisis Prevention Institute's Nonviolent Crisis Intervention program, including Advanced Physical Skills, and in Management of Aggressive Behavior (MOAB), and his doctoral research focuses on workplace violence and de-escalation.
WHAT PARTICIPANTS SAY
"Gave me some confidence handling physical confrontations."
-- Tim, MOAB participant
"10/10. Would recommend"
-- Tanner, TACTskills participant
"Very informative. A must for anyone working in an assemply setting.!"
-- Torin, TACTskills participant
Experienced Instructors
Reach out to our instructors for professional training tailored to your needs.